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Automation11 September 2026·6 min read

Document intake pipelines: classify, extract, validate, route

Invoices, forms, claims and contracts arrive in every format. A staged pipeline turns them into clean records with a trail.

Document handling looks like one task but is four: working out what the document is, pulling out the fields, checking them, and sending the result where it belongs.

The stages

  • Classify — document type and language, with a confidence score.
  • Extract — the fields you need, with the page and location of each.
  • Validate — cross-check against reference data, totals, formats and duplicates.
  • Route — straight through, to review, or to rejection with a reason.

Design points

  • Keep the original and the extraction side by side for audit.
  • Set thresholds from measured accuracy on your own documents.
  • Log every decision with the model and rule version used.

Measure straight-through rate and error rate separately. A high straight-through rate with hidden errors is worse than a lower rate with clean data.

Related capability

This is what our Autonomous AI Agents practice is built around.

See how it's scoped